At Tajshahi, we are committed to delivering your authentic Chitrali Pakol with care and speed. Please read our shipping guidelines below to know what to expect when ordering from us.
1. Shipping Areas
We currently ship to all major cities and towns across Pakistan, including Islamabad, Lahore, Karachi, Peshawar, Quetta, and beyond. For international shipping inquiries, please contact our customer support.
2. Processing Time
- Orders are processed within 1-2 business days after payment confirmation.
- Custom or bulk orders may take longer, and we will notify you accordingly.
3. Delivery Time
- Standard delivery within Pakistan typically takes 3-7 business days depending on your location.
- Remote or rural areas may experience slight delays due to logistic constraints.
4. Shipping Charges
- Shipping fees are calculated at checkout based on your delivery address and order size.
- Free shipping promotions may apply to orders over a certain amount. Check our latest offers!
5. Packaging
- Each Pakol is carefully packed to maintain its shape, quality, and authenticity during transit.
- We use secure, eco-friendly packaging materials to protect your order and minimize environmental impact.
6. Tracking Your Order
- Once your order ships, you will receive a tracking number via email or SMS.
- Use this number to track your package on the courier’s website.
7. Delays and Issues
- While we strive for timely delivery, unforeseen circumstances like weather, holidays, or courier delays may affect shipment times.
- If you experience any issues with your shipment, please contact us promptly at contact@tajshahi.com or call +92 314 5614 889.